Frequently asked questions
Rear 272 Glen Eira Road, Elsternwick, 3185
If you've selected pick up, the address is Rear 272 Glen Eira Road, Elsternwick 3185.
Pick up hours:
Monday: CLOSED
Tuesday - Friday:
9-11am OR 2-4:30pm
Saturday: 9-11am ONLY
Sunday: CLOSED
Please note that we are not flexible on these times as we often have deliveries or meetings right before or after these hours.
If you are late or early, we cannot guarantee we can be there and you will need to collect your cake on the next business day.
We are currently taking bookings for wedding and custom celebration cakes about 12-18 months in advance. For orders from our online store, we require at least 3 days notice. We will always do our best to accommodate last minute custom bookings, but it’s recommended to allow at least two weeks notice.
Due to the nature of the creative and cake decorating processes, we do not copy or replicate other artist’s work. Mood boards and inspiration images are welcomed, and will be used for inspiration only. We will always do our best to communicate with you, and create a cake that you’re going to love.
Please consider booking a custom cake to be similar to commissioning a piece of artwork. There must be an element of trust for your cake designer. If we don’t fit your desired aesthetic or feel we are unable to create the design you’re looking for, we may recommend someone else to help you instead. We only want the best outcome possible for you!
We do! We make a delicious GF chocolate cake (we'd love to offer more options but currently don't have capacity, sorry!).
unfortunately we don't offer Vegan options.
Please note that although all care is taken, we cannot guarantee 'no traces' of these allergens as our kitchen processes these most days.
we have a whole page dedicated to this. you can view this by clicking the link below